How to: Refunds from the Order Screen

• Log into the POS
• Click on Orders and bring up the menu
• Add the item(s) that you would like to refund

• Click on the Manager Functions button

• Select the Refund button

• A pop up will appear and ask if you would like to issue a refund? Click Yes

• The amount will show as a negative number indicating that you are doing a refund

• If you need to add more items, you can

• Once you have all the items you need refunded, hit the Collect button, and have the customer enter their credit card
• If the card is not present, you can press cancel on the card reader, which will allow you to manually enter in the card information

:: POS Screen: V3