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  • Log into the POS
  • Click on Orders and bring up the menu
  • Add the item(s) that you would like to refund

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  • Click on the Manager Functions button

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  • Select the Refund button

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  • A pop up will appear and ask if you would like to issue a refund? Click Yes

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  • The amount will show as a negative number indicating that you are doing a refund

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  • If you need to add more items, you can

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  • Once you have all the items you need refunded, hit the Collect button, and have the customer enter their credit card
  • If the card is not present, you can press cancel on the card reader, which will allow you to manually enter in the card information

 

:: POS Screen: V3

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