Donna Montana
Articles
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HRC- How to add new users:
@Adminstration----MANAGE CONTACTS--- “+ Add Contacts”Complete required fields (*)… SUBMIT
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HRC: How to find an invoice/credit memo:
Go to CLOSED BILLS (or Open Bills if the invoice has not been paid), select invoice or Credit memo (CR), go to INVOICES, select the down arrow… ‘VIEW INVOICES”
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HRC: How to pay an invoice via ACH/CREDIT CARD
On the menu select---OPEN BILLS--- select the invoice(s) you would like to pay--- at PAY SELECTED BILLS- select your payment option.Verify the information is correct—select PROCEED TO PAY:Select – ...
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HRC- How to ‘opt out’ or ENABLE monthly correspondence
At the ‘ADMINISTRATION’ tab, select ‘PREFERENCES’ from the blue box selection on the right side.Correspondence types will be shown (Invoice and/or ARStatement); You can change your selection from h...
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HRC- HOW TO PRINT A STATEMENT
How to print a statement via HRC:At “Workboard’ select the “Download Statement” quick link…Add customer(s) number--- select--- SUBMIT
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High Radius- How to add Credit/Debit Card information
To add a new Credit or Debit Card to your High Radius Billing Account, log in with your portal credentials and follow these steps:First, go to the 'Administration' tab, then select 'Manage Credit C...
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High Radius - How to set up account for Auto Pay
Before enrolling in Auto Pay, please make sure a valid bank account or credit/debit card is added. For instructions on how to do that, please see the following articles:High Radius - How to add ban...
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High Radius - How to register for High Radius
Before High Radius can be used to view your billing information and invoices, you must register for an account through an invitation email:Check your primary contact email for an invite message fro...
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High Radius - How to look up ACH payment/applied invoice
High Radius can also be used to look up information on previous payments to your Billing account.To find information on your past payments, first log into your High Radius portal, then select the '...
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High Radius - How to add banking information
To add new banking information to your High Radius Billing Account, log in with your portal credentials and follow these steps:First, Go to the 'Administration' tab, then select 'Manage Bank Accoun...