As part of our ongoing efforts to improve reporting performance and usability, we’re transitioning select web reports from Reports – Legacy to our upgraded Reporting – NEW! experience. This guide will help you understand what’s changing, where to find your reports going forward, and what to expect after September 30.
You’ll find a list of reports that have been updated or replaced, details on which reports are being retired, and links to access the new versions. If you currently rely on legacy reports, we recommend making the switch now to avoid disruption.
Where to Find Your Reports in Reporting – NEW!
The table below outlines which employee reports* are transitioning as part of this update. You’ll find the current name of the report as it appears in Reports – Legacy and its updated name in Reporting – NEW!.
| Reports - Legacy Name | Reporting - NEW! Name | Report - NEW! Report Type |
| Cashier Credit Card Tips | Employee | Credit Card Tips |
| Server Credit Card Tips | Employee | Credit Card Tips |
| Driver Performance | Delivery | Driver Delivery Details |
| Emp Sales by LT | Sales | Employee Labor Type |
| Emp Sales by OT | Sales | Employee Labor Type |
| Emp Sales Performance | Sales | Employee Labor Type |
| Employee Break Types | Employee | Break Types |
| Hourly Labor by Labor Type | Employee | Hourly Labor by Labor Type |
| In-Store Hours | Employee | In-Store Hours |
| Payroll by Labor Type | Payroll | Labor Type |
| Punch-In Time Records | Employee | Punch-In Times |
| Scheduled vs Actual Time | Employee | Scheduled vs Actual Time |
| Product Mix | Menu Mix | Product Mix |
*The following employee report will not be included in this update and will continue to be available in Reports – Legacy after September 30: Payroll Export.
Frequently Asked Questions
Q: Why are these reports being updated?
A: We’ve introduced a new reporting experience to provide faster performance and a more user-friendly design. The new format includes interactive tables with filtering, search, and export options — making it easier to access and act on your data. As part of this update, older versions of the reports are being phased out to streamline your experience and reduce redundancy.
Q: When will the old reports be removed?
A: Starting September 30, legacy employee reports will be removed from Reports – Legacy. From that date forward, all web-based employee reports will be accessible exclusively through Reporting – NEW!.
The following employee report will not be included in this update and will continue to be available in Reports – Legacy after September 30: Payroll Export.
Q: Do I need to do anything to start using the new reports?
A: No action is needed — if you had access to the legacy reports, you already have access to their updated versions in Reporting – NEW!
Note: If you don’t yet have access to web-based reporting and are interested in enabling it, please call us at 281-971-2500.
Q: Where can I find the new reports in the system?
A: After logging into HungerRush on the web, click on Reporting – NEW! in the left-hand navigation. From there, use the Reports Menu to browse sections like Sales, Employee, or Payroll — depending on the report you’re looking for.
Q: Will the new reports contain the same data as the old reports?
A: Yes, the new reports include the same information as the Reports – Legacy versions. In some cases, the layout or report name may be slightly different to improve clarity and consistency.
Q: What’s different about the new reporting experience?
A: The new web-based reporting is faster and easier to use. It features interactive tables with filtering, search, and export options, along with a cleaner layout.
Q: Can I export data from the new reports?
A: Yes, the new reports support export to CSV, Excel, and PDF formats.
Q: Do the new reports work the same way on the POS terminal?
A: No, these changes apply only to the web-based reports in Reporting – NEW!. Reports accessed directly on the POS terminal are not affected.
Q: What if I can’t find a report I used before?
A: Most reports have a direct replacement in the new experience, but a few were retired or renamed. You can view the report mappings and full details below. If you’re still unsure, submit a ticket here or call 281-971-2500 for help.
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