Fast, Secure, and Contactless Guest Payments

HungerRush’s Scan to Pay* gives you a faster, more secure way to accept payments whether guests are dining in or paying at delivery. Guests simply scan a QR code on their receipt or from the Driver Track app to pay instantly from their phone—no card handoffs, terminals, or credit card details shared over the phone. It’s a simple, contactless experience that reduces fraud risk, saves staff time, and keeps every transaction moving smoothly.

In this article:

• How Scan to Pay Works
• How to Enable Scan to Pay
• Configuring Tip Settings for Scan to Pay
• Frequently Asked Questions

*Requires HungerRush Online Ordering

​How Scan to Pay Works

The Guest Experience

The guest scans the QR code on their POS receipt or directly in the DriverTrack app.	The guest can select from a pre-set list of tip percentages or add a custom amount. Then choose the payment type, either credit/debit card or Apple Pay.	The guest then enters their credit/debit card information. If they would like a digital receipt, they have the option to add their email address. Once the information is complete, they tap "Pay Now."

The guest receives a payment confirmation screen.	Optional: Guest receives a digital receipt via email.

​How To Enable Scan to Pay

Setting up Scan to Pay for Dine-in

Use the steps below to configure Scan to Pay in Restaurant Management so a QR code appears on each guest check.

1. From Restaurant Management menu, select Manage, and then System.

2. From the In-Store configuration page, select the restaurant you would like to enable from the store list.

   

    

3. From the System drop down, select Printer Ticket Configuration.

   

    

4. Select the customer receipt Printer Ticket Configuration from the drop down, check Display QR Code for Payment, and select Save.

    

5. Confirm that each station printer is configured correct. From the System menu select Printer Configuration.

   

    

6. From the Printer Configuration window, select Customer Printers from the menu.

    

7. Select the correct computer from the Computer drop down, and confirm that the desired printers are set to the QR code enabled printer configuration under Format.

    

8. To update a printer select the setup button. From the Format column drop down select the correct Printer Configuration and select the save button. 

    

9. Repeat the process for other computers as needed.

Setting up Scan to Pay for Driver Track

Use the steps below in Restaurant Management to set up Scan to Pay so a QR code is displayed in the Driver Track app for delivery orders.

1. From Restaurant Management menu, select Manage, and then System.

2. From the In-Store configuration page, select the restaurant you would like to enable from the store list.

   

    

3. From the System drop down, select Delivery Options.

   

    

4. From the Edit Delivery Option window, select Driver Track from the menu.

    

5. Under RM Driver Track Configuration, check Enable QR Code for Payment, and select Update button to save your changes.

    

6. A Status widow will appear confirming your change. Select OK.

   

    

Configuring Tip Settings for Scan to Pay 

Use the steps below in your HungerRush Online Ordering Admin Portal to configure pre-set gratuity options that appear during Scan to Pay checkout.

1. From the Admin Portal, navigate to System. 

2. Go to Payment Settings. 

3. Under Scan to Pay Tip Amount (formerly Dine-In Tip Amount), enter the desired tip percentages or amounts. 

‼️ Please Note: If you select “Override Store”, the system-level settings will apply to all stores — regardless of any store-level configurations. 

💡 Recommendation: For consistency across locations, always use System Settings. Store-level settings should only be modified for testing or unique exceptions. 

Frequently Asked Questions

General

Do I have to use Scan to Pay?

No. Scan to Pay is turned off by default, and you can choose whether or not to enable it at your restaurant.

Do I have to use Scan to Pay for Dine-in and Delivery?

No. You can choose to offer QR codes on printed receipts, in the Driver Track app, or both — whatever fits your operation best.

Is Scan to Pay a good fit for my restaurant?

Yes—if you want to speed up payments, reduce manual handling, and give guests a fast, contactless way to pay.

Do I need special hardware?

No. Scan to Pay works with your existing printers and the Driver Track app. Guests simply use their own smartphones to scan and pay.

Will my staff need additional training?

Very little. Staff hand out receipts or show Driver Track as usual — guests complete payment on their own device.

Driver Track for Delivery

How does Scan to Pay work with Driver Track?

When your driver delivers the order, they display a QR code in the Driver Track app. The guest scans the code to complete payment instantly and securely from their phone—no cash handling or manual card entry required.

What if my driver or guest doesn’t have internet or cell service?

Both the driver and guest need an active internet or cellular connection to complete payment. If service isn’t available, the driver can accept cash instead.

Payments & Tips

What payment types are supported?

Scan to Pay accepts all major credit and debit cards, and Apple Pay. Payments are routed through your existing online ordering payment processor.

Will the payment total update when a guest adds a tip?

Yes. The total automatically updates to include the selected gratuity before the guest confirms payment.

Can a guest accidentally pay more than once?

No. Once a guest completes payment, the check is automatically closed in your POS. After that, no additional payments can be made, and the Scan to Pay screen becomes inaccessible.

Are Scan to Pay transactions secure?

Yes. Payments are processed through your online ordering payment processor using the same secure infrastructure as other HungerRush payments.

Reporting & Fees

How will Scan to Pay transactions appear in my POS reports?

Payments processed through Scan to Pay appear as credit card transactions in your POS reports and payment records.

Are Scan to Pay transactions considered card-present or card-not-present?

They’re processed as card-not-present transactions because the payment happens on the guest’s device rather than at a physical terminal.

Will Scan to Pay transactions have higher processing fees?

Possibly. Card-not-present transactions typically carry slightly higher processing fees than traditional in-person payments. Many restaurants find the time savings and improved guest experience make it worth it.