Logging In

Open the app and sign in using the same email and password you use for Restaurant Management (HUB). Tap "Remember Me" to stay signed in on your device.

Troubleshooting: If you can't log in, verify your credentials work on the Restaurant Management web portal first. If they work there but not in the app, contact Support.

Selecting Stores

The store selector appears at the top-left of the Overview screen.

• Single store: Tap the store dropdown and select one store. The dashboard and all drill-in screens will show data for that store only.

• Multiple stores: Tap the store dropdown, check the boxes next to each store you want to include, then tap "Confirm." The dashboard will show combined data, and drill-in screens like "By Store" will break down performance across your selected stores.

• Select All / Deselect All: Use these buttons at the top of the store list to quickly toggle all stores on or off.

• Important: The number of stores you have selected affects your navigation flow throughout the entire app. See "How Store Selection Affects Navigation" below.

Selecting Date Ranges

The date selector is at the top-right of the Overview screen.

Available options:

• Today — Current day's data

• Yesterday — Previous day's data

• WTD (Week to Date) — Based on your store's configured week start day

• MTD (Month to Date) — From the 1st of the current month through today

• Custom Date Range — Tap to open the calendar, select a start and end date, then confirm

Tip: When you select Custom Date Range, tap the calendar icon to open the date picker. You can select a single day or a date range.

How Store Selection Affects Navigation

This is a key concept that applies to every section of the app: Net Sales, Labor Cost, Orders, Employees, and Adjustments all follow the same pattern.

When you have 2 or more stores selected:

Tapping any dashboard tile takes you to a By Store view first. This shows the tile's metric broken out by each store (e.g., Net Sales by store, Order count by store, Employees Worked by store). From the By Store view, you can then navigate to the remaining sub-views for that section.

When you have 1 store selected:

The By Store view is skipped entirely — there's only one store, so there's nothing to compare. You go directly to the section's sub-views.

Why this matters for Support: If a customer says "I used to see a store comparison screen but now I don't," check how many stores they have selected. Switching from multiple stores to a single store will cause the By Store view to disappear. This is expected behavior, not a bug.

Dashboard (Overview Tab)

The dashboard is the first screen you see after logging in. It provides a snapshot of your business for the selected store(s) and date range.

Dashboard Tiles

Net Sales

Shows your total net sales with a WoW (Week over Week) comparison percentage and an hourly bar chart comparing the current period to the same day last week.

• What is Net Sales? Net Sales = Gross Sales minus Tax. It represents total revenue after discounts, adjustments, and tax are removed.

• Corresponding Report: DPR — Daily Sales and Revenue section

Labor Cost

Shows total labor cost in dollars, labor percentage, WoW comparison, and an hourly bar chart.

• What is Labor %? Labor cost divided by Net Sales. It tells you what percentage of your sales is going to labor.

• Corresponding Report: DPR — Labor Totals section

Orders

Shows the total number of orders for the selected period. Tap to view the orders section.

• Corresponding Report: Order Details

Avg $/Order

The average dollar amount per order.

• Corresponding Report: DPR — Daily Stats section

Employees (Date-Dependent Tile)

This tile changes what it displays based on whether the selected date range includes the current active day.

• Date range includes today (e.g., Today, WTD, MTD, or a custom range that includes the current day): The tile shows "X Employees Clocked In" — reflecting who is currently on an active shift.

• Date range does NOT include today (e.g., Yesterday, or a custom range ending before today): The tile shows "X Employees Worked" — reflecting the total number of employees who completed shifts during that period.

• Corresponding Report: Payroll Details (Worked count) / Punch In Time (Clock-in/out activity)

Adjustments

Shows the total count of adjustments, coupons, and voids. Tap to view the adjustments section.

• Corresponding Report: Adjustments Summary

Accessed by tapping the Net Sales tile on the dashboard.

Navigation flow:

• 2+ stores selected: Dashboard → By Store (Net Sales by store) → By Hour / By Order Type / By Category

• 1 store selected: Dashboard → By Hour / By Order Type / By Category

By Store (Multi-Store only)

The first screen you see when 2+ stores are selected. Shows a bar chart and table comparing Net Sales across your stores, sorted from highest to lowest.

• Corresponding Report: DPR — Multi Store

By Hour

Breaks down sales performance by each hour of the day. Shows an hourly bar chart comparing the current period to the same day last week, plus a detailed data table below.

• Corresponding Report: Sales by Hour

By Order Type

Shows sales broken down by how orders were placed (e.g., Walk In, Delivery, Web Pick Up).

• Corresponding Report: Sales by Order Type

By Category

Shows sales grouped by report category (e.g., Pizza, Wings, Drinks, Sides).

• Corresponding Report: Sales by Category

Accessed by tapping the Labor Cost tile on the dashboard.

Navigation flow:

• 2+ stores selected: Dashboard → By Store (Labor Cost by store) → By Hour / By Labor Type / By Employee

• 1 store selected: Dashboard → By Hour / By Labor Type / By Employee

By Store (Multi-Store only)

The first screen you see when 2+ stores are selected. Shows labor cost comparison across your stores.

• Corresponding Report: DPR — Multi Store (Labor section)

By Hour

Breaks down labor cost by each hour of the day, similar to Sales by Hour but focused on labor metrics.

• Corresponding Report: Hourly Labor by Labor Type

By Labor Type

Groups labor cost and hours by job type (e.g., Insider, Driver, Manager).

• Corresponding Report: Payroll by Labor Type

By Employee

Shows individual employee hours, pay rate, and gross pay.

• Corresponding Report: Payroll Summary

Accessed by tapping the Orders tile on the dashboard.

Navigation flow:

• 2+ stores selected: Dashboard → By Store (Order count by store) → Order List → Order Detail

• 1 store selected: Dashboard → Order List → Order Detail

By Store (Multi-Store only)

The first screen you see when 2+ stores are selected. Shows the order count broken out by each store.

• Corresponding Report: DPR — Multi Store

Order List

Shows a searchable list of all orders for the selected store(s) and date range. Each order row shows the date, order number, order type, and amount.

Accessed by tapping the Employees tile on the dashboard.

Navigation flow:

• 2+ stores selected: Dashboard → By Store (Employees Clocked In and/or Worked by store) → Employee list

• 1 store selected: Dashboard → Employee list

This section's behavior also changes based on the selected date range — specifically, whether the current active day is included.

By Store (Multi-Store only)

The first screen you see when 2+ stores are selected. Shows employee counts broken out by each store. The metrics shown depend on the date range:

• Date range includes today: Each store shows both Employees Clocked In (currently on active shifts) and Employees Worked (completed shifts)

• Date range does NOT include today: Each store shows Employees Worked only

Employee Detail

This screen shows a detailed view of all employees and their shift activity for the selected store and date.

At the top of the screen is a weekly calendar strip showing the days of the current week. The selected day is highlighted, and you can tap any day to view that day's employee activity. A "Back To Today" link in the top-right corner returns you to the current day quickly.

Below the calendar is a search bar and filter chips that let you filter the employee list by status:

• All — Shows every employee for the selected day

• Clocked In — Employees currently on an active shift

• On Break — Employees currently on a break

• Clocked Out — Employees whose shifts have ended

Each filter chip shows a count (e.g., "Clocked In (2)") so you can see at a glance how many employees are in each status.

Employee Cards

Each employee is displayed as a card showing:

Date-dependent behavior:

• When viewing the current day (or a range that includes today): The filter chips will show counts for Clocked In, On Break, and Clocked Out. The list reflects real-time shift status.

• When viewing a past date: All employees will show as Clocked Out since their shifts have already ended. The Clocked In and On Break filters will show zero or not appear.

• Corresponding Report: Punch In Time (clock-in/out activity), Payroll Details (hours and earnings)

Accessed by tapping the Adjustments tile on the dashboard.

Navigation flow:

• 2+ stores selected: Dashboard → By Store (Adjustment count by store) → Adjustment Summary → Adjustment Detail

• 1 store selected: Dashboard → Adjustment Summary → Adjustment Detail

By Store (Multi-Store only)

The first screen you see when 2+ stores are selected. Shows the total adjustment count broken out by each store.

• Corresponding Report: Adjustments Summary

Summary View

Shows aggregate totals grouped by adjustment type (Adjustments, Coupons, Voids) with quantity and total amount for each type.

• Corresponding Report: Adjustments Summary

Detail View

Tap into any adjustment type to see line-by-line details.

• Corresponding Report: Adjustments Details