Delia Ecleo
Articles
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Monitoring Performance
Performance As a Brand Admin you can monitor total responses of all locations and groups under the brand. This provides a snapshot into the overall sentiment of each location/group with the ability...
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Coupon Campaign
Inside the Text Marketing Calendar, you can schedule a new Coupon Campaign Text message using the following steps. To access Coupon, the user is required to have the associated user permissions reg...
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The Inbox
This feature allows for immediate responses to customers after the submission of a survey. Direct communication can be maintained between the customer and dashboard to resolve any underlying issues...
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Engagement Campaign
Inside the Text Marketing Calendar, you can schedule a new Engagement Campaign which is a more open-ended, flexible campaign. Engagement campaigns do not have any coupon link assigned to them, ther...
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Google Review
HungerRush teams identify the exact Google Review link that is associated with your restaurant and embed it into our platform. No work is needed from the restaurant! Once the link is added all posi...
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Create Message
Once the campaign type (Engagement or Coupon) is established, the system directs you to the draft editor where all messaging can be generated. In the draft editor, you'll enter your message into a ...
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Customer Support
Request Help Users can contact HungerRush Support Teams directly through the Request Help button in the bottom lefthand corner of the dashboard. A module will be presented to the user where they ca...
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Sending Preview
A quick reminder of all the text marketing campaign configurations will be presented at the end of the process. This allows your teams to confirm all the requirements align with your expectations o...
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Performance
After a text message has been sent, the Reports tab allows you to analyze how your campaigns performed. This dashboard gives you access to key performance metrics across all campaigns, filtered by ...
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SMS Message Length & Costs: What You Need to Know
Keeping Your SMS Short & Sweet (and Cost-Effective!) Sending text messages might seem simple, but did you know that longer messages can cost more? SMS messages are split into "segments," and if you...